"Congratulations! I want each of you to know how much [the client's] mother and I appreciate your efforts on his behalf. I looked back and discovered papers were first served in February of 2008. It has been an emotional rollercoaster for our family not knowing how this would be resolved. A huge burden has been lifted thanks to your hard work.
My only information on the proceedings came by way of periodic updates from [the client]. [He] indicated to me several times how prepared and professional you were. Thanks again for your help!"